Delivery & Returns

Standard Delivery

 

Available to all UK postcodes, our standard shipping service is via Royal Mail and delivered within 3-5 days of your order being placed.   

Next Day Delivery

 

Available to all UK postcodes, order before 2pm to receive your items the next working day. Orders placed over the weekend will be dispatched on the Monday for delivery Tuesday. 

Click & Collect 

 

We also offer a click and collect service from our Sherborne store. Select Click & Collect as the delivery method at the checkout and once you have placed your order we will contact you to confirm when it is ready for collection. You should receive a pick up notification from us for your Click & Collect order within 48 hours. 

 

If you have any queries about your delivery or to check the progress of your order, you can contact us via email fiona@whitefeathersherborne.co.uk or call us on 01935 813330

 

Returns

 

If you are unhappy with your purchase we will provide an exchange or refund within 14 days of receipt. Items must be returned to us unused, in the original condition with all tags still attached.

 

Returns that do not meet our policy will be sent back. Please note it can take up to 14 days from returning the item to receiving your refund. Refunds are exclusive of any delivery charges you incurred on your order. 

 

Postal Address 

White Feather

46B Cheap St

Sherborne

Dorset

DT9 3AZ

Non refundable items

 

Earrings are non refundable due to hygiene regulations.